Broadband Service Locator
The Broadband Service Locator is a free online tool to help you find broadband services that may be available where you live.
To use the Broadband Service Locator simply click on the Next button below and enter your residential or small business address and confirm your details when prompted.
This icon will provide you with help along the way. Simply hover your mouse pointer over the icon and a pop up window will appear to assist you.
If you are have any difficulties using the Broadband Service Locator you can contact the Department's freecall helpline on 1800 883 488 weekdays between 8.30 am and 5.00 pm. For callers who are deaf or have a hearing or speech impediment please contact the Department through the National Relay Service:
- TTY users phone 1800 555 677 then ask for 1800 883 488
- Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 1800 883 488
- internet relay users connect to www.relayservice.com.au and then ask for 1800 883 488
What if I can't get a broadband service where I live?
If there are no metro-comparable commercial broadband services available at your premises, you can register for an Australian Broadband Guarantee subsidised service.
The Australian Broadband Guarantee is an Australian Government program that ensures metro-comparable broadband access is available to all Australians who want a broadband service at their home or small business. A metro-comparable broadband service is one that reasonably compares (in terms of price, speed and data usage) to broadband services commonly taken up in capital cities. The program works by paying internet service providers that register with the program a subsidy to provide broadband services where no metro-comparable broadband services are available. The Broadband Service Locator will ask you a few questions to determine your eligibility for a subsidised service.
For more information about the Australian Broadband Guarantee visit Australian Broadband Guarantee.
Click on the Next button below to find a broadband service.
